{{ 'fb_in_app_browser_popup.desc' | translate }} {{ 'fb_in_app_browser_popup.copy_link' | translate }}

{{ 'in_app_browser_popup.desc' | translate }}

Is This Item in Stock? How Long Does Shipping Take? Find all the answers about our delivery times and order processing here.

Sign Up Today and Get NT$50 Off Your First Order – No Minimum Required!

Privacy Policy

Privacy Policy

DEARPET Memory Shop for Pets (hereinafter referred to as "this Website") is committed to protecting your personal information. To help you feel secure when using the services and information provided by this Website, we hereby explain our Privacy Policy, which takes effect immediately. Please read the following carefully:


Scope of the Privacy Policy

This Privacy Policy covers how this Website handles personally identifiable information collected while you are using its services. It does not apply to external websites linked through this Website, nor to personnel not commissioned or managed by this Website.


Collection, Processing, and Use of Personal Information

When you visit this Website or use the services we provide, we may ask you to provide personal information depending on the nature of the service. Your data will only be used within the scope of the specified purpose, and will not be used for any other purpose without your written consent.

When using interactive features such as the contact form or surveys, the Website may collect and retain your name, email address, contact details, and the time of use.

For general browsing, the server may record relevant information automatically, including the IP address of your device, time of access, browser type, and clickstream data. This data is used solely for internal analysis to improve our services and will not be disclosed externally.

To provide accurate service, we may conduct statistical analyses of collected survey data. The statistical results or descriptions may be published if necessary, but will not involve any information that can identify individual users.


Protection of Personal Information

Only authorized personnel have access to your personal data. If services are outsourced due to business needs, the Website will strictly require the third-party provider to comply with confidentiality obligations and perform necessary inspections to ensure compliance.


External Links

This Website may contain links to other websites. You may access external sites by clicking these links. However, these external websites are not covered by this Privacy Policy. You should refer to their respective privacy policies.


Policy on Sharing Personal Data with Third Parties

This Website will not provide, exchange, lease, or sell your personal information to any individuals, organizations, private companies, or public authorities, except as required by law or contractual obligations. Exceptions include, but are not limited to, the following:

  • With your written consent

  • As explicitly required by law

  • To protect your life, body, liberty, or property from danger

  • When collaborating with public agencies or academic institutions for statistical or academic research in the public interest, and the data has been anonymized to prevent identification

  • When your actions on this Website violate the terms of service or potentially harm the Website, other users, or any party, and disclosing your information is necessary for identification, contact, or legal action

  • When disclosure benefits your rights and interests

  • When third parties are commissioned to collect, process, or use your personal data, this Website will exercise due supervision and management


Use of Cookies

To provide the best service, this Website places and accesses cookies on your device. If you prefer not to accept cookies, you can adjust your browser's privacy settings to block them. However, this may cause certain features of the Website to function improperly.


Changes to the Privacy Policy

This Website reserves the right to amend this Privacy Policy at any time. Any changes will be published on this page.


Access and Deletion of Personal Data

As a member, you may log into your account to view the authorized name and email information, which are used solely for order and membership purposes.

If you wish to delete or stop the use of your personal data, you may request this by contacting us via the "Contact Us" section in the top menu.

For any related requests, please contact us at:
📧 service@dearpet.tw